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Shining a Light on Solar Complaints
Solar energy continues to grow in popularity across Massachusetts as more homeowners look for ways to reduce energy costs and lower their environmental impact. While many installations go smoothly, consumer programs still receive complaints tied to misunderstandings about solar systems, sales practices, and expected benefits. Understanding these common issues can help residents make more informed decisions before signing a contract. One frequent complaint involves roof leaks
Mar 62 min read


Mar 20 min read


Feb 160 min read


Jan 150 min read


Dec 10, 20250 min read


Nov 17, 20250 min read


Beware: Open Enrollment Is Prime Time for Scammers
Scam calls and texts are surging during Medicare and Marketplace open enrollment season, as fraudsters try to steal personal and financial information from consumers comparing health plans. From fake Medicare or Marketplace representatives to phishing emails and “too-good-to-be-true” plan offers, scammers use urgency, impersonation, and misleading messages to pressure people into sharing sensitive details. Experts urge consumers to stay alert by refusing to share information
Oct 31, 20251 min read


Oct 20, 20250 min read


Shutdown Turbulence Hits Air Travel
As the federal government shutdown enters its second week, the nation’s air travel system is beginning to feel the strain. Air traffic control staffing is stretched thin, leading to widespread delays and, in rare cases, temporarily unstaffed towers. TSA officers and other essential airport personnel are working without pay, which is putting added stress on security operations and morale. Some regions have reported staffing cuts of up to 50%, and flight delays are becoming mor
Oct 17, 20251 min read


Why We Lie About Money and How to Break the Cycle
Many people are keeping secrets when it comes to their spending habits. A new survey from TopCashBack found that nearly three in four...
Oct 3, 20252 min read


Sep 22, 20250 min read


FTC Cracks Down on Match.com’s “Guarantee” Gimmick
Match Group, the parent company of popular online dating platforms such as Match.com , OkCupid, PlentyOfFish, and The League, has agreed...
Sep 5, 20251 min read


Big Tech Faces FTC Warning Over Censorship & Security
The Federal Trade Commission (FTC) has issued a strong reminder to major technology companies that they must continue protecting the...
Aug 31, 20251 min read


Aug 24, 20250 min read


Click to Cancel Rule Struck Down
A federal appeals court has struck down the FTC’s “click to cancel” rule, a regulation that aimed to make canceling subscriptions as easy...
Jul 18, 20251 min read


🛑 Nearly $17 Billion Lost to Scams, And Why Consumer Protection Requires More Than “Self-Help”
Every year, scams rob Americans of billions of dollars, $10 billion in 2023 alone , according to the FBI, and a staggering $17 billion...
Jul 11, 20252 min read


Student Loan Crackdown Returns
After a five-year pause, the U.S. Department of Education will resume collections on defaulted federal student loans starting May 5. This...
May 3, 20251 min read


Target Walmart Drop Costco Rises
Target and Walmart are facing the impact of consumer boycotts tied to rollbacks in their diversity, equity, and inclusion (DEI) programs,...
Apr 29, 20251 min read


Used Car Prices Rebound as Tariffs Loom
In a notable shift, the prices of 1- to 5-year-old used vehicles have recorded their first year-over-year increase since October 2022,...
Apr 18, 20252 min read


Consumer Confidence Crashes
The Conference Board’s Consumer Confidence Index saw a sharp decline in March, dropping 7.2 points to 92.9, signaling growing unease...
Apr 4, 20251 min read
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