Programs & Services
Our Programs
The Middlesex Community College Law Center in Lowell is a community mediation center that has provided conflict resolution services since 1989. We administer consumer protection, individual, community, and trial court mediation services and training, as well as school-based violence prevention programs and conciliation programs. All of our programs are supported by Middlesex Community College, the Massachusetts Office of the Attorney General, the Massachusetts Trial Court, the Massachusetts Office of Public Collaboration, the Lowell Public Schools, and private grants. Our programs are free to all.
Local Consumer Program
The Local Consumer Program (LCP) works in cooperation with and is funded by the Massachusetts Attorney General's Office to advocate a wide variety of consumer complaints via the telephone, email, and letters. In over 10,000 cases since 1990 the MCC Law Center has provided savings to consumers of over $4.5 million dollars. This program is free to all.
File a Consumer Complaint
Middlesex Mediation Program
The Middlesex Face-to-Face Mediation program works in cooperation with and is funded by the Massachusetts Attorney General's Office and the Massachusetts Office of Public Collaboration. The program is approved by the Massachusetts Trial Courts to provide mediation services in the District Court, Juvenile Court, and Superior Court. Mediation services are available free for all. Contact us for information regarding basic mediation training and volunteering. The program was established in 1990.
Conciliation Program
A new conciliation program started in April 2012. Working in collaboration with the Greater Lowell Bar Association and Lowell District Court, it offers free conciliation services to parties at the final pre-trial conference hearing for civil cases at Lowell District and Superior Courts. Conciliators are experienced attorneys who have participated in an 8-hour training that meets the Supreme Judicial Court's requirements for court-connected conciliators.
SCORE (Student Conflict Resolution Experts) Peer Mediation Program
Since 1991, the SCORE Program at the Law Center has provided on-site peer mediation at Lowell High School and and since 2018 at the Sullivan Middle School. It is available to students, teachers, and other staff members to resolve conflicts. Resolution Justice Circles are also conducted. The SCORE peer mediation program is a schools-based, violence prevention program funded by MCC, the Massachusetts Office of Public Collaboration and Lowell Public Schools.
Housing Mediation Program
The Housing Mediation Program (HMP) was designed to mitigate the harmful economic impact of the COVID-19 pandemic. It provides information regarding financial support by the RAFT/ ERAP/HAF programs to those at risk of homelessness and evictions.
List of Towns Covered (Local Consumer Program)
Ashby, Auburndale, Ayer, Billerica, Bolton, Boxboro, Burlington, Chelmsford, Devens, Dracut, Dunstable, Fitchburg, Fort Village, Groton, Harvard, Lancaster, Leominster, Littleton, Lowell, Lunenburg, Pepperell, Shirley, Tewksbury, Townsend, Tyngsborough, Westford, Wilmington, Winchester, Woburn